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	<title>Comments on: Starting Though The Dogpile</title>
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	<link>http://generoche.net/blog/2008/09/starting-though-the-dogpile/</link>
	<description>The Times They Are A-Changin'</description>
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		<title>By: Gardner</title>
		<link>http://generoche.net/blog/2008/09/starting-though-the-dogpile/comment-page-1/#comment-36310</link>
		<dc:creator>Gardner</dc:creator>
		<pubDate>Mon, 10 Nov 2008 13:51:55 +0000</pubDate>
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		<description>At the risk of disagreeing with Steve, I have to wonder what the word &quot;effective&quot; means in this context. In my experience, the kind of service-bureau support many faculty expect in fact effects very little, and affects even less. Instead, it&#039;s a system of pulleys and conveyor belts. It should be a conversation, a collaboration, a self-renewing source of energy and inspiration. Services will still be performed, of course. But they&#039;ll be a means to an end, not an end in themselves.

To do otherwise is to cooperate in the gradual and perhaps fatal ossification of commodified education. In my opinion, anyhow!</description>
		<content:encoded><![CDATA[<p>At the risk of disagreeing with Steve, I have to wonder what the word &#8220;effective&#8221; means in this context. In my experience, the kind of service-bureau support many faculty expect in fact effects very little, and affects even less. Instead, it&#8217;s a system of pulleys and conveyor belts. It should be a conversation, a collaboration, a self-renewing source of energy and inspiration. Services will still be performed, of course. But they&#8217;ll be a means to an end, not an end in themselves.</p>
<p>To do otherwise is to cooperate in the gradual and perhaps fatal ossification of commodified education. In my opinion, anyhow!</p>
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		<title>By: Steve</title>
		<link>http://generoche.net/blog/2008/09/starting-though-the-dogpile/comment-page-1/#comment-36305</link>
		<dc:creator>Steve</dc:creator>
		<pubDate>Tue, 14 Oct 2008 19:35:34 +0000</pubDate>
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		<description>Gene,

Sorry for the late response, but here goes.  At the risk of disagreeing with Gardner, I really liked this post for the following reason.  In my experience it does an excellent job of articulating what typical faculty would like to see in an effective IT support group.  It&#039;s not what Gardner, Larry or I look for, but it is what most do.

Keep up the good work!</description>
		<content:encoded><![CDATA[<p>Gene,</p>
<p>Sorry for the late response, but here goes.  At the risk of disagreeing with Gardner, I really liked this post for the following reason.  In my experience it does an excellent job of articulating what typical faculty would like to see in an effective IT support group.  It&#8217;s not what Gardner, Larry or I look for, but it is what most do.</p>
<p>Keep up the good work!</p>
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		<title>By: Gene</title>
		<link>http://generoche.net/blog/2008/09/starting-though-the-dogpile/comment-page-1/#comment-36301</link>
		<dc:creator>Gene</dc:creator>
		<pubDate>Tue, 30 Sep 2008 18:49:25 +0000</pubDate>
		<guid isPermaLink="false">http://generoche.net/blog/?p=353#comment-36301</guid>
		<description>Larry,

I don&#039;t mean for a minute that there aren&#039;t lots of creative faculty at William and Mary, but in my time here I&#039;ve found very few them who are looking to me to be a leader in transforming teaching and learning at the college.   

I think we have a lot of work to do in making the tools that are already in place easier to find, easier to use and easier to integrate into teaching and learning.  Focusing on accomplishing those goals has to be a higher priority for academic computing than it has in the past.</description>
		<content:encoded><![CDATA[<p>Larry,</p>
<p>I don&#8217;t mean for a minute that there aren&#8217;t lots of creative faculty at William and Mary, but in my time here I&#8217;ve found very few them who are looking to me to be a leader in transforming teaching and learning at the college.   </p>
<p>I think we have a lot of work to do in making the tools that are already in place easier to find, easier to use and easier to integrate into teaching and learning.  Focusing on accomplishing those goals has to be a higher priority for academic computing than it has in the past.</p>
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