Students

The Future of College Phone Service

May 30th, 2006  |  Published in General Technology, Students

More Colleges Give Cell Phones An ‘A’, A Growing Number Of Schools Eliminate Landlines In Favor Of Wireless Service - CBS News

Somtime in the next few years William and Mary will be replacing the College’s PBX system and will have to decide if it makes sense to continue to provide land lines to 4500+ residence hall rooms. Fewer and fewer students even plug phones into the jacks in their rooms and fewer than half activate their voice mail. Email has become passé–particularly the official college address–and instructors, deans and registrars bemoan the fact that many students are virtually impossible to reach through our traditional mechanisms. Colleagues in student affairs relate that this has become a serious problem; it’s difficult to get in contact even with the president of the senior class.

Providing students with College-provided cell phones provides at least one more chance that administrators can get in touch with students–either those in trouble or who are playing key roles in events like commencement. As this article indicates, replacing land lines can also save a lot of money, which can be invested in other services that students *do* use.

One of difficulties of discussing replacing land lines with cell phones is the expectation that has developed among many administrators that universities have some obligation to provide every student room with a telephone.

Officials at Towson University in Maryland worry about potential lawsuits if students don’t have reliable landline service in their dorm rooms in case of emergency.

“While the money we pay for landlines in each room could be reinvested elsewhere, I don’t like the idea of depending solely on a few courtesy phones in hallways,” Towson telecommunications analyst Alex Konialian said.

I think there are real advantages to configuring some of our services so that they can be accessible to students via smart phones, but I’m not convinced that universities have any implied obligation to provide phones–either wired or wireless. (Fogey alert: Generations of students got along just fine with hall phones, even before everyone had a cell phone and IM capability.)

More importantly, I’m trying to figure out what’s gone so wrong with the way that we communicate with our students that we feel we have to issue them telephones because they won’t read or answer our email, provide us with a phone number where we can reach them or otherwise communicate with the faculty and staff they’re paying so much to learn from. Something here just doesn’t compute.

Google Jockeying

May 23rd, 2006  |  Published in General Technology, Notebooks, Students

ELI7014.pdf (application/pdf Object)

The Educause Learning Initiative produces a series of short handouts that provide concise information on emerging learning practices and technologies like podcasting, wikis, and “little clickers.” Each brief focuses on a single practice or technology and describes what it is, how it works, where it is going, and why it matters to teaching and learning. The most recent entry is on Google Jockeying.

A Google jockey is a participant in a presentation or class who surfs the Internet for terms, ideas, Web sites, or resources mentioned by the presenter or related to the topic. The jockey’s searches are displayed simultaneously with the presentation, helping to clarify the main topic and extend learning opportunities.

Not sure that I see wide adoption of this one at W&M, but it’s an interesting thought in light of the fears of many faculty that students won’t use their notebooks at all for class related work.

What Will Happen to My Ratings?

May 3rd, 2006  |  Published in Students

What Will Happen to My Ratings?

This piece from the Teaching Professor has some excellent tips for dealing with faculty fears that using new techniques or teaching methods might lower their teaching ratings. Methods that that put greater responsibility on students and that move the teacher off center stage often don’t map well to traditional institutional evaluations. One of the key points of the piece is to encourage faculty to get beyond the end-of-class “autopsy” evaluation and engage the students in an ongoing dialogue about their own learning throughout the term. The overall thrust of the piece is that by communicating honestly, openly and authentically about the evaluation process, it becomes more valuable for all concerned. (Thanks to the Kept-up Librarian for the link!)

I think that kind of communication maybe tough with undergraduates without a significant cultural change across the university. (I teach only graduate classes–and electives at that, but as the project manager for the restructuring of William and Mary’s evaluation process I’ve spent years up to my eyeballs in course evaluation issues.) On the surface, the findings from the Center for Academic Transformation that I wrote about yesterday certainly don’t argue for a particularly collegial relationship with students.

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